At MerchantPros AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

Contact Information: Name, email address, phone number, business name
Business Information: Industry, annual sales, business type, payment methods
Service Preferences: AI strategy consulting, merchant services, funding services
Communication Data: Messages, chat history, form submissions

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent, links clicked
Cookies and Tracking: Session cookies, analytics cookies

2. How We Use Your Information

We use your information for the following purposes:

Service Provision: To provide our AI strategy consulting, merchant services, and funding solutions
Communication: To respond to inquiries, send quotes, and provide customer support
Marketing: To send relevant offers and updates (with your consent)
Analytics: To improve our website and services
Legal Compliance: To comply with applicable laws and regulations

3. Social Media Integration

Our platform includes social media posting capabilities:

Content Creation: We may create and schedule social media posts based on your business information
Platform Integration: We integrate with LinkedIn, Facebook, Twitter, and other social platforms
Data Sharing: Content may be shared on social media platforms according to your settings
Analytics: We may collect engagement metrics from social media posts

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist in our operations
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate security measures to protect your personal information:

Encryption: Data is encrypted in transit and at rest
Access Controls: Limited access to personal information on a need-to-know basis
Regular Monitoring: Continuous security monitoring and updates
PCI Compliance: Adherence to Payment Card Industry Data Security Standards

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Opt out of marketing communications
Consent Withdrawal: Withdraw consent for data processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences.

8. Third-Party Services

We may use third-party services that collect information:

Analytics: Google Analytics, Facebook Pixel
Social Media: LinkedIn, Facebook, Twitter APIs
Communication: Email service providers
Payment Processing: Secure payment gateways

9. Data Retention

We retain your personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@merchantpros.ai
Phone: (555) 123-4567
Address: 123 Business Ave, Suite 100, City, State 12345

14. Legal Basis for Processing (GDPR)

For users in the European Union, we process your personal information based on:

Consent: When you explicitly agree to data processing
Contract: To fulfill our contractual obligations
Legitimate Interest: To provide and improve our services
Legal Obligation: To comply with applicable laws

15. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to say no to the sale of personal information
Right to access personal information
Right to equal service and price