Get answers to common questions about our merchant services
Our merchant services support all major payment methods including credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets (Apple Pay, Google Pay, Samsung Pay), ACH transfers, and international payment methods. We also support recurring billing and subscription payments.
Most businesses can start accepting payments within 24-48 hours of approval. Our streamlined onboarding process includes quick merchant account setup, payment gateway integration, and basic training. For businesses with specific requirements, we offer expedited setup options.
Our pricing is transparent and competitive, with rates starting as low as 2.9% + $0.30 per transaction. We offer volume discounts, interchange-plus pricing for larger businesses, and no hidden fees. Contact us for a custom quote based on your business type and transaction volume.
Yes, we provide comprehensive fraud protection including AI-powered fraud detection, real-time transaction monitoring, and chargeback management services. Our fraud defense system adapts to emerging threats and helps minimize false positives while maximizing approval rates.
Absolutely. We offer extensive integration options including APIs, SDKs, and pre-built plugins for popular ecommerce platforms, POS systems, and business management software. Our developer-friendly tools make integration quick and seamless.
We provide 24/7 customer support through multiple channels including phone, email, and live chat. Our dedicated merchant support team includes payment processing experts who can help with technical issues, account management, and best practices for optimizing your payment operations.
Yes, we offer comprehensive mobile payment solutions including mobile card readers, digital wallet acceptance, app-based payments, and SMS payment requests. Our mobile solutions work with iOS and Android devices and include offline transaction capabilities.
Our merchant reporting includes real-time transaction data, customizable dashboards, automated reporting, revenue forecasting, chargeback analysis, and export capabilities. You can access detailed insights across all payment channels to optimize your business performance.
Ready to optimize your payment processing?
Our team of payment experts is ready to help you implement the right solution for your business.